Terms and Conditions
Last updated: June 13, 2026
1. About Us
Royal Shopping (trading as "Priya's Collection") is a retail clothing business based in Elampillai, Salem District, Tamil Nadu, India. We sell men's apparel and clothing combo packs via our online store, which is hosted on Shopify.
Business Name: Royal Shopping
Email: royalshoping6@gmail.com
Phone: +91 9342866768 / +91 9487200442
Address: Perumakowndampatty, Elampillai, Salem, Tamil Nadu – 637502, India
Platform: Shopify (www.royalshoping.com)
2. Eligibility
You must be at least 18 years of age to make a purchase on our website. By placing an order, you represent that you are at least 18 years old. If you are purchasing on behalf of a minor, you accept full responsibility for all transactions made.
3. Account Registration
You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Please notify us immediately at royalshoping6@gmail.com if you suspect unauthorised access to your account.
4. Product Descriptions & Pricing
We make every effort to ensure that product descriptions, images, and prices on our website are accurate and up to date. However, we do not warrant that all product information is error-free. In the event of a pricing error, we reserve the right to cancel the affected order and issue a full refund. All prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.
Sale prices and combo offer prices represent legitimate current selling prices. Historical reference prices shown alongside (if any) reflect prior pricing at our discretion and in compliance with applicable advertising standards.
5. Placing an Order
By placing an order, you make an offer to purchase the selected products. Your order is accepted when we send you an order confirmation. We reserve the right to refuse or cancel any order at our discretion, including in cases of stock unavailability, suspected fraud, or pricing errors.
6. Payments
We accept payments via the payment methods listed at checkout, processed through our authorised payment gateway partners — Razorpay and/or Cashfree. All transactions are encrypted and secure. By completing a payment, you confirm that you are the authorised user of the payment instrument used.
We also offer Cash on Delivery (COD) for eligible pincodes, subject to availability.
7. Shipping & Delivery
Please refer to our Shipping Policy for complete details on dispatch timelines, delivery estimates, and related terms.
8. Returns, Exchanges & Refunds
Please refer to our Refund & Return Policy for complete details on return eligibility, the exchange process, and refund timelines.
9. Intellectual Property
All content on www.royalshoping.com — including but not limited to text, product images, logos, graphics, and branding — is the sole property of Royal Shopping. You may not copy, reproduce, distribute, republish, or commercially exploit any content from this website without our prior written consent.
10. Prohibited Conduct
You agree not to:
- Use our website for any unlawful purpose or in violation of any applicable laws.
- Attempt to gain unauthorised access to any part of our website or servers.
- Use automated tools (bots, scrapers) to access or extract data from our website.
- Impersonate any person or entity or misrepresent your affiliation with any person.
- Submit false, fraudulent, or misleading orders or information.
- Engage in any conduct that disrupts or interferes with the website's operation.
11. Disclaimer of Warranties
Our website and products are provided on an "as is" basis. To the maximum extent permitted by Indian law, Royal Shopping makes no warranties — express or implied — regarding the accuracy, reliability, or fitness for a particular purpose of any product or content on our website. We do not guarantee that the website will be available without interruption or free from errors.
12. Limitation of Liability
To the extent permitted by law, Royal Shopping shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or products, including but not limited to loss of data, revenue, or business opportunities. Our total liability in connection with any order shall not exceed the amount paid by you for that specific order.
13. Indemnification
You agree to indemnify and hold harmless Royal Shopping, its owners, employees, and partners from any claims, losses, damages, or expenses (including legal fees) arising from your breach of these Terms or misuse of our website.
14. Modifications to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to this page. Continued use of our website after any changes constitutes your acceptance of the updated Terms.
15. Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of the Republic of India, specifically the Information Technology Act, 2000, the Consumer Protection Act, 2019, and other applicable legislation. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts in Salem, Tamil Nadu, India.
16. Grievance Officer
In accordance with the Information Technology Act, 2000, and applicable rules, the following is our designated Grievance Officer for customer complaints:
Grievance Officer: Royal Shopping Customer Support Team
Email: royalshoping6@gmail.com
Phone: +91 9342866768
Address: Perumakowndampatty, Elampillai, Salem, Tamil Nadu – 637502, India
Response Time: Complaints will be acknowledged within 48 hours and resolved within 30 days.